Archived thread 1054197 from System76 Support. Markdown source: System76_Support/thread_1054197_New_Ratel_Value.md
My system arrived yesterday. I assembled it this morning. I created the first user as per instructions. I rebooted. Now after signing in all I get is a blank screen, not black, and the new mouse doesn't work, i8t did during the initial setup.
Any ideas?
Hmmm... That's interesting.
Could you please contact me at support(at)system76(dot)com with your order number so that I can have a look at your configuration?
OK, we got it running over the phone.
Let me know if you have any further questions.