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Ubuntu One -- Can't Login

Archived thread 1238500 from Ubuntu One (CLOSED). Markdown source: Ubuntu_One_(CLOSED)/thread_1238500_Ubuntu_One_--_Can't_Login.md

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#1

I have Ubuntu One and I have logged in successfully multiple times. Now, I am able to login, but when I click submit to send my openid info (it has my correct name and email), the page just refreshes.

I have tries restarting, clearing cache, deleting cookies, and nothing has worked.

Any ideas?

#2

I am currently having the same issue - On Jaunty 64bit

~Jeff

#3

I had the same problem with there web site but they must have re did it because there is a new interface and i can now log in to it.

#4

Did this ever get resolved? I'm trying to login to Ubuntu One for the first time with my correct login info, but I just get redirected back to the login screen.

#5

I have the same problem: I keep getting redirected to the login screen.

#6

Same here, but I have never logged into it. I have a Launchpad account, but every time I said "Sign In" after showing the correct info, it won't let me. Perhaps they are working on it?

Jesse~

#7

same problem :(

#8

I guess it's some problem with the website, because I've got the same problem here.

#9

Same thing was happening to me. I went directly to the site at http://one.ubuntu.com and found I was already logged in.

This might be a glitch with the url the software directs us to being the old url? Just a guess...

My software still does not connect though. Think I will do a reinstall and see if it works. Right now I use dropbox for the same thing but I like the idea of sticking with ubuntu :)

#10

ok. So once I realized I was logged in, I reinstalled the software. Then I clicked on 'connect', or it may have been 'go to web', and was brought to the one.ubuntu.com website where it asked if I wanted to register my computer. I did. It works just like dropbox. I drag files I want to share into my ubuntuone folder and it automatically uploads them to the server.

Nice!

#11

Ryan Yo said: Did this ever get resolved? I'm trying to login to Ubuntu One for the first time with my correct login info, but I just get redirected back to the login screen.

My apologies to all for the trouble with logging in. We're currently looking into this issue. It sounds like some here already had a subscription plan while others are new users trying to set things up for the first time. I've (personally) been able to reproduce the endless sign-in loop when I do not have a subscription plan (free or paid), but do not see this behavior now when I already have a subscription plan.

If you are having problems logging in and have a subscription plan, please report a bug by right-clicking on the Ubuntu One client applet and select "Report a Problem". Note that you have a subscription plan and the steps you're taking that gets you stuck in this sign-in loop.

For those without a subscription to Ubuntu One, the bug we're using to work/track this is: https://bugs.edge.launchpad.net/ubuntuone-client/+bug/449842

Thank you,

Joshua

#12

I apparently don't have permission to access the bugs page on Launchpad...

I think I'll just not try UbuntuOne and instead go with something else like Dropbox as was mentioned earlier. Thanks anyway...

Jesse~

#13

joshuahoover said: My apologies to all for the trouble with logging in. We're currently looking into this issue. It sounds like some here already had a subscription plan while others are new users trying to set things up for the first time. I've (personally) been able to reproduce the endless sign-in loop when I do not have a subscription plan (free or paid), but do not see this behavior now when I already have a subscription plan.

If you are having problems logging in and have a subscription plan, please report a bug by right-clicking on the Ubuntu One client applet and select "Report a Problem". Note that you have a subscription plan and the steps you're taking that gets you stuck in this sign-in loop.

For those without a subscription to Ubuntu One, the bug we're using to work/track this is: https://bugs.edge.launchpad.net/ubuntuone-client/+bug/449842

Thank you,

Joshua Thanks for the reply. Glad to hear it's being tracked and I'm really looking forward to it getting cleared up. It's very annoying.

#14

I just tried Ubuntu One again and everything seems to be in working order now. Sweet!

#15

In Rhythmbox "an error has occurred with your request" If I "click here" for support I get system requirements which are Windows and Windows Media player (no Linux) and the "click here for support" at the bottom does not work.

#16

Wild_Duck66 said: In Rhythmbox "an error has occurred with your request" If I "click here" for support I get system requirements which are Windows and Windows Media player (no Linux) and the "click here for support" at the bottom does not work.

It sounds like you're trying out the new Ubuntu One Music Store. If so, can you file a bug report here, following these instructions:

Thank you,

  • File a new bug at: https://bugs.launchpad.net/rhythmbox-ubuntuone-music-store/+filebug
  • Be sure to include the steps you took to get the error and the behavior you expected
  • Let us know what version of the Ubuntu One Music Store you're using by running the following command in a terminal session (Applications->Accessories->Terminal) and pasting the output to the bug description: apt-cache policy rhythmbox-ubuntuone-music-store

Joshua

#17

Hi, Ive done a clean install of Kubuntu 10.4 Beta 2 (even /home) and now it just will not connect to "Ubuntu one music store" when I proceed to "Checkout". Ive sent the results of "apt-cache policy" and "u1sdtool -s" to Launchpad. Thanks for your help.

#18

Wild_Duck66 said: Hi, I`ve done a clean install of Kubuntu 10.4 Beta 2 (even /home) and now it just will not connect to "Ubuntu one music store" when I proceed to "Checkout".

I`ve sent the results of "apt-cache policy" and "u1sdtool -s" to Launchpad. Thanks for your help.

Thank you for the bug report! I replied to it here: https://bugs.edge.launchpad.net/rhythmbox-ubuntuone-music-store/+bug/566296 It looks like you need to try to connect to Ubuntu One.

Thank you,

Joshua