As many of you know, at the two recent release events I handed out a survey intended to gauge people's interest areas, experience, and a few other things. I've read through all of those, and would now like to share the results with you. My thinking was that we could use this information to help guide the direction of this group over the coming months. I realize that it's not as good as it could be, since only people who attended an event took it and some of the questions could have been better, but it's a start, and gives feedback for future surveys as well. By all means don't consider this survey "closed" - if you have any thoughts / responses / reactions / input to give, this is precisely the time to do it. This should be a conversation provoker, not just a bunch of numbers.
I'd like to start with overall observations, and then I'll have more of the raw data below. In terms of how people heard about the event, the largest single factor was word of mouth, while the largest group of ways was mailing lists. The vast majority thought the locations were good, with the remaining giving a moderate/neutral rating - nobody thought they were outright bad.
Most of our group is moderate in terms of experience level. There are a handful of Linux professionals around, but most people are just home users who can do their usual tasks or a little bit more than that. Considering that these events probably had more technical users than a representative sample, it's probably safe to assume that overall we have even more new users than the survey reflects. Apart from skill level, even more people reported being new to the group, even if they weren't new to the software.
Most people are not already involved in the greater Ubuntu / open source community ecosystem, but at the same time many would like to be, but just aren't sure how to get involved. Additionally, quite a few people aren't really sure what that means, or even what this group really is. We'll definitely be revisiting that point.
On the question about what we could have done better in retrospect, answers were very much about awareness, understanding, and activity level. This is related to the previous point, and also something I hope we can address big-time.
People like events. Many expressed interest in attending future ones, organizing, running, giving presentations at, etc. Additionally, word of mouth is powerfully present not only in getting people to these events, but also in what they want to do to get others there.
- Tony Yarusso
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Now, some data:
"How did you hear about this event? About Ubuntu Minnesota? Have you been to one of these before?" Word of Mouth: 10 TCLUG: 9 Penguins Unbound: 5 LoCo ML: 3 Google Calendar: 2 IRC: 2 Search Engine: 2 Community web site: 1 Mentioned having no prior knowledge of Ubuntu Minnesota: 4
"What did you think of this location? Was it easy to find / get to / accessible?" Good: 25 Moderate/neutral: 7 Bad: 0 Notes: Could use an explanation / sign right at the door / front desk, St. Paul event was slightly inconvenient for people from SE suburbs and western Wisconsin.
"Are you in / aware of any other groups in the area that may have others interested in Ubuntu? Which?" High schools LUGs University students UMN Transhumanist Club TCPC SIG Elementary schools (For schools, teachers as well as students)
"How would you describe your level of experience with Ubuntu / Linux in general?" First time I've seen it: 1 Just installed, getting acquainted: 2 Reasonably familiar: 14 I can do some advanced things: 7 Seasoned expert: 10 I wrote a lot of it: 0
"What do you find most interesting about the Ubuntu community? What draws you to it?" Philosophy / open source: 9 Sharing / helping /friendly / easy to get involved: 11 Ease of use: 3 Different / creative: 2 Documentation: 3 Technical aspects: 5
"Are you already involved in the broader Ubuntu/FLOSS community beyond this LoCo? If so, how?" No: 15 Slightly/unqualified: 7 Packaging: 1 User groups: 2 Bug reports / triage: 2 Documentation: 2 IRC: 1
"What is something you have always wanted to learn how to do with Ubuntu, but haven't yet because you need someone else to walk you through it or it would just be more fun to do with others?" Packaging Scripting Programming in Python SLI OpenLDAP Distro customization Home audio server/ / streaming / media center Enterprise networking Home server Google Earth Pulseaudio configuration Hardware purchasing decisions (for compatibility) Various individual applications Photo editing Setting up a Java development environment Dealing with driver issues Offline GMail copy
"What's something you wish you knew more about relating to Ubuntu, Free software, or computers?" Commercial involvement / contributions to Open Source Future of Linux How to find people involved with Ubuntu, etc. - networking strategies PC hardware Inner workings, computer theory and basics The structure of the Ubuntu community and how it all works Keeping documentation up to date Other types of Free software - what's available? Java development Apache Photo editing Audio file management / editing Switching from other operating systems to Linux, dealing with issues along the way Local entrepreneurial opportunities OpenOffice.org - how to get involved, is there a user group for that too? Distributed version control
"In what ways have you wanted to help with the Ubuntu Minnesota LoCo team, but haven't found the time yet? What would make it easier for you to contribute in that way?" Word of Mouth advocacy Encouraging government support and awareness Social connections and opportunities awareness Giving presentations (many responses) Attending more events Contributing artwork ----- Being able to work on my own schedule Need to learn things first before using / teaching them Knowing what others are interesting in learning about Having more events
"Looking back on the last 6 months, what's something you wish we as a team and you personally had done differently to help the team grow better / faster / stronger / more absurdly awesome?" More events Regular communications (not just around release time) More publicity More awareness of the group
"Mark all of the following that you would be interested in learning about / participating in:" (Sorted by responses in this list) Talking to friends and family about Ubuntu: 13 Providing user support: 11 Running a release party: 10 Talking to schools about Free software in education: 10 Running a casual social event of Ubuntu enthusiasts: 10 Encouraging government to support open formats, open standards, and open source: 8 Running an installfest apart from a release party: 8 Work with libraries to offer information on and/or use Free software: 8 Reporting, triaging, and following up on bugs: 7 Give a presentation at a LoCo event: 7 Present / run a booth about Ubuntu at another organization's event / conference: 7 Writing / proofreading documentation: 6 Building / contributing to the team web site: 6 Packaging software and adding it to the repositories: 6 Communicate with other organizations, associations, and clubs about Ubuntu: 5 Aid public awareness through passive visibility: 4 Encouraging local businesses to support and/or sell Ubuntu: 4 Contacting media outlets about Free software, giving interviews, writing letters: 4 Drafting marketing / advocacy materials: 3
"Broadly, what types of Ubuntu usage are you interested in?" Home desktop: 26 Home server: 18 Business desktop: 9 Enterprise server: 10 Media center: 12 Game console: 5 (Write-In) Netbook: 2
"If you were the one writing this survey, what is one question you would add to it, and what would your answer to that question be?" Name & contact info (I wasn't sure if people would rather be anonymous or not - seems more people actually wanted to say who they are.) Experience with other distros / communities