Recently an article was written about what is lacking in modern Linux distributions which prevent a regular and day to day use of Linux, both at home as in organizations. As a possible solution, the article talks about a Linux Proliferation Agreement, > establishing public e-centers, well maintained, with constant personal support and where people can get training and courses in the use of Linux and open source software. I think the article is well written, and some of its ideas as a public service to help normal users is very applicable to the Ubuntu NY team.
See: http://opensourcelearning.info/blog/?p=338
Digg: http://digg.com/linux_unix/The_need_for_the_Linux_Proliferation_Agreement