Resolved Threads

I take it we all saw this today?

http://ubuntuforums.org/showthread.php?t=484873

Maybe our current PHP wizard kidders can work this into the tracker?

Probably through my own stupidity, but I've only just discovered where the resolved threads button is.

Not that I answer many posts on here, I'm a little too inexperienced, but if people actually changed their posts to resolved when they were wouldn't this make the forum easier to handle.

I think more should be made to publicise the idea of 'resolved threads', perhaps even a button on the page to click rather than in a sub menu?

Also when someone has posted several replies to a post, do you think this makes it less likely that someone else will help? I've had helpful but slightly clueless people ask lots of irrelevant questions. Does this look like the problems being resolved and so will be ignored by more knowlegeable posters?

dougleduck said:

Also when someone has posted several replies to a post, do you think this makes it less likely that someone else will help? I've had helpful but slightly clueless people ask lots of irrelevant questions. Does this look like the problems being resolved and so will be ignored by more knowlegeable posters?

Yes, I always assume that if the thread is on to its second page, it is being resolved. I wish I could go by some explicit tag or flag such as "[SOLVED]", but you just can't rely on that. People don't mark their threads. And why should they? There is no clear message telling them to do so. So, we all waste our time.

If only we could go around marking them as solved.

ChameleonDave said: Yes, I always assume that if the thread is on to its second page, it is being resolved. I wish I could go by some explicit tag or flag such as "[SOLVED]", but you just can't rely on that. People don't mark their threads. And why should they? There is no clear message telling them to do so. So, we all waste our time.

If only we could go around marking them as solved.

You can (sorta): Use the post report feature and just report it as "needs marked as solved." If you don't want to do that, or you're afraid you'll flood the reported posts :-P just ping me on IRC with some threads. I'm "jacob" in #ubuntuforms-unanswered on freenode.

ChameleonDave said: Yes, I always assume that if the thread is on to its second page, it is being resolved. I wish I could go by some explicit tag or flag such as "[SOLVED]", but you just can't rely on that. People don't mark their threads. And why should they? There is no clear message telling them to do so. So, we all waste our time.

If only we could go around marking them as solved.

jacobmp92 said: You can (sorta): Use the post report feature and just report it as "needs marked as solved." If you don't want to do that, or you're afraid you'll flood the reported posts :-P just ping me on IRC with some threads. I'm "jacob" in #ubuntuforms-unanswered on freenode.

I agree that if problem has been solved then it should be marked as solved - the posters need to take some responsibility for this (if they are aware of this option). But doesn't marking a thread "solved" close it for further discussion? Someone further down the track might have further questions.

lisati said: I agree that if problem has been solved then it should be marked as solved - the posters need to take some responsibility for this (if they are aware of this option). But doesn't marking a thread "solved" close it for further discussion? Someone further down the track might have further questions.

If they have another question they should be making a new thread. :)

jacobmp92 said: If they have another question they should be making a new thread. :)

True. That option is always open.:)

lisati said: But doesn't marking a thread "solved" close it for further discussion?

Really?

Surely not. I've often continued discussing details of an issue after it has been solved enough to be marked as solved, even in archived forums. I've never had a message come up telling me I can't post.

Perhaps all those posts had the title changed manually.

ChameleonDave said:

Perhaps all those posts had the title changed manually.

No, marking it as solved just changes the title. It doesn't close it or anything, though that would make sense

I knew that.

it's the only way I know.

.