It does seem a shame that there appears to be no liaison between the developers and these forums. I went through this with lindows some 3-4 years ago. We are the frontline of the help desk. I only wish that I had more time available to understand gnome. I might then be able to offer fixes instead of just work arounds or advice. They have set such a difficult release schedule for themselves that there is probably no one left to help clean up the previous release. I admire their lofty goals and understand that pushing the limit will eventually include tested versions of all available packages for both software and hardware. This is clearly several release down the road, but, it makes support for a point release difficult and the responsibility of the installing administrator (where I suppose it belongs).
In the meantime, several subsystems seem buggy, are difficult to configure or fail to work at all. I don't use ubuntu as my personal OS. I do keep it around for testing, and am happy to be able to advise others in its use (while learning a considerable amount myself), but, anybody who updates and/or upgrades regularly must understand that the newest is not necessarily the best and is more than somewhat likely to require reconfiguration or repair.